1 – What are cookies?

“Cookies” are small software tags that are stored on your computer through your browser, retaining only information related to your preferences, not including, as such, your personal data.

2 – What are Cookies used for?

Cookies are used to help determine the usefulness, interest and number of uses of your websites, allowing faster and more efficient browsing, eliminating the need to repeatedly enter the same information.

 3 – What type of cookies do we use?

There are two groups of cookies that can be used.

Permanent cookies – these are cookies that are stored at the browser level in your access equipment (pc, mobile and tablet) and are used whenever you make a new visit to one of our websites. They are generally used to direct navigation to the user’s interests, allowing us to provide a more personalised service.

Session cookies – these are temporary cookies that remain in the cookie file of your browser until you leave the website. The information obtained by these cookies is used to analyse web traffic patterns, allowing us to identify problems and provide a better browsing experience.

 Type of Cookie and Purpose


These enable you to navigate the website and use its applications and access secure areas of the website. Without these cookies, the services you have requested cannot be provided.

Analytical cookies

These are used anonymously to create and analyse statistics in order to improve the functioning of the website.

Functionality cookies

These store user preferences regarding the use of the website so that it is not necessary to re-configure the website each time you visit.

Third-party cookies

Measure the success of third-party applications and advertising effectiveness. They can also be used to personalise a widget with user data.

Advertising cookies

Target advertising according to the interests of each user. They also limit the number of times you see the ad, helping to measure the effectiveness of advertising and the success of the website’s organisation.

4 – How can you manage cookies?

All browsers allow the user to accept, refuse, or delete cookies by selecting the appropriate settings in the respective browser. You can configure cookies in the “options” or “preferences” menu of your browser.

However, it should be noted that by disabling cookies, you may prevent some web services from working properly, affecting, partially or totally, navigation on the website. In addition, disabling cookies does not grant you any anonymity or prevent websites from tracking your search habits.

 Internet Explorer cookie settings

To disable all cookies in Internet Explorer, please do the following:

1) Click on the “Tools” menu and choose the “Internet Options” option;
2) Select the “Privacy” tab;
3) Move the bar to the top where it will say “Block all cookies”.

Firefox cookie settings

To disable all cookies in Mozilla Firefox, do the following:

Click on the “Tools” menu;
Select “Options”;
Click on the “Privacy” icon in the upper panel;
In the “Cookies” section, disable the “Accept cookies from sites” option;
Click “OK” to save the changes and close.

 Cookie settings in Chrome

Click on “Customise and Control Google Chrome” (symbol);
Select the “Tools” option;
Click on “Clear browsing data”;
In the selection box, “Clear the following items from:” choose the “since always” option;
Select the first 4 options and click “Clear browsing data”.

 Cookie settings in Safari web and iOS

Click on “Edit”;
Select “Preferences”;
In the top panel, select the “Security” icon;
In the “Accept Cookies” section, select “Never.


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